Service 05 / 10
Lead Follow-up & CRM
Never lose an enquiry to a slow reply. Every form and message lands in one place and gets a reply within minutes.
The problem
Never lose an enquiry to a slow reply.
Enquiries arrive by form, call, message and social. If nobody owns them, the first business to reply wins the job.
Who it's for
For teams where enquiries arrive in several places and follow-up is inconsistent.
How we start
We trace one real enquiry from submission to response and pick the steps worth automating.
What's included
- A map of where enquiries arrive and who owns them
- Website forms connected to a CRM
- An automatic acknowledgement and follow-up reminders
- Phone and message alerts to the right person
- Tests for duplicates and failed handoffs
Final deliverables, timing and price are agreed in writing before work starts.
How it works
Four steps
- 01
Trace one real enquiry end to end
- 02
Connect forms and CRM
- 03
Add replies and reminders
- 04
Test and hand over
Related work
Proof
Next step