Service 09 / 10
Email & SMS Automation
Follow-up that runs on its own. Follow-ups, reminders, seasonal offers and review requests that run on their own.
The problem
Follow-up that runs on its own.
Quotes go unanswered, past customers forget you, and seasonal work goes to whoever reminded them first.
Who it's for
For businesses with a customer list or steady enquiries who want more repeat work and fewer lost quotes.
How we start
We map what happens after a quote and after a job, then pick the first two sequences worth automating.
What's included
- Quote follow-up sequences by email and text
- Appointment reminders to cut no-shows
- Seasonal and maintenance reminders for past customers
- Review requests after each job
- List clean-up and opt-in compliance
- Monthly report on replies and booked jobs
Final deliverables, timing and price are agreed in writing before work starts.
How it works
Four steps
- 01
Map your customer journey
- 02
Write and build the sequences
- 03
Connect to your CRM
- 04
Test, launch and improve
Next step